Enabling better collaboration by allowing users to see each other...

Tony Atkins tony at raisingthefloor.org
Thu Jul 10 12:41:51 EDT 2014


Hi, All:

Till pointed out recently that it's very difficult to involve people in
issues using shares and mentions, because of the way our JIRA instance is
configured:

http://issues.gpii.net/browse/GPII-869

Right now, we only allow our developers to see the list of users on our
JIRA instance, which means that only developers can easily share tickets
using the built in share and "at mention" mechanisms.

I would propose opening this up so that people can more easily involve
other members of the community who we have not set up as developers in our
instance.  This seems much more in keeping with our overall philosophy of
inclusion.

The only small concern is that the "browse user" permission allows users to
see each other's email address.  If this is a concern at all, I would
propose configuring JIRA to not show email addresses.  It will still be
possible to share content with other users through mentions and shares.

The model is similar to LinkedIn, where you only know the user's LinkedIn
credentials and they can choose whether to share anything further with you.

I am putting this out for discussion today.  If there are no objections by
close of business tomorrow, I will go ahead and allow all JIRA users to see
other users and hide user email addresses in JIRA.  Each change is easily
reversible if there are any concerns or we choose to do things differently.

Cheers,


Tony
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