Uploader user testing protocol and supplemental documentation ready for review

Paul Zablosky Paul.Zablosky at ubc.ca
Fri Mar 20 18:59:47 UTC 2009


Hi Daphne,
    I'm not sure if this is the kind of feedback you were looking for, 
but here goes ...

The tasks all seem straightforward, and should exercise the uploader 
appropriately. I'm finding it really interesting to learn more about how 
these things are done.  I did, however, stumble a bit over some of the 
text in the instructions:

Task 3 says:

    Now, please _post_ all the images of fruit _in_ your "Fruit" folder
    on your desktop. 

I'm not sure if the verb "post" will be universally understood.  
Preceding tasks use "put it on the image gallery", which is much more 
specific and explanatory.  Also, the preposition "in" could be 
misunderstood as meaning "into", which would be confusing.  Substituting 
"from" might make things clearer.

Task 5 says:

    Now _put_ all files from the "Misc." folder _on_ the desktop.

Here the preposition "on" is a bit ambiguous and could be interpreted as 
"onto" -- again confusing.  To fix this you could use a more 
action-specific verb than "put", or be clearer about the destination for 
the files.

I think that confusion could be avoided by simply eliminating the phrase 
"on your desktop" from the instructions.  I assume that we aren't trying 
to evaluate the user's ability to find folders, so simply indicating the 
source folders at the beginning of the test seems a reasonable thing to 
do.  Regarding the destination for the files, the tasks use three 
different referents: "image gallery page", "image gallery web page", and 
"image gallery tool".  Is this intentional?

One proofreading remark: In task 4, the sentence "We need to determine 
if we can development done..." should probably be "We need to determine 
if we can have development done...".

So: Is this kind of feedback useful, or have I just fallen into my 
annoying habit of being obsessively picky about language?  Please tell 
me to shut up if I'm overdoing it.

Regards,
Paul

Daphne Ogle wrote:
> Hi all,
>
> I've finished the Uploader round 4 testing protocol.  This is in prep 
> for the testing that Landmark college and Alison B. will be doing in 
> the near future.  If you've got some spare time or are just curious, 
> please check it out and send feedback.
>
> http://wiki.fluidproject.org/display/fluid/Uploader+User+Testing+-+Round+4+Protocol 
>
>
> Thanks!
>
>
> Daphne Ogle
> Senior Interaction Designer
> University of California, Berkeley
> Educational Technology Services
> daphne at media.berkeley.edu
> cell (510)847-0308
>
>
>
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