Changes to Atlassian products

[Justin Obara]

Gio and I spoke a bit in the fluid-work IRC channel <http://irc-logs.fluidproject.org/#fluid-work/%23fluid-work.2020-10-20.log> this morning. Below is a quick summary:

People aren’t happy about forced migration and lack of custom domains for Atlassian Cloud
Atlassian said they’d review the roadmap for custom domains in January 2021
JIRA issue numbers will likely be preserved 
User accounts and workflows will be migrated
This seems like a good time to review our use of these tools and consider alternatives

Thanks
Justin

> On Oct 19, 2020, at 3:30 PM, Giovanni Tirloni <gtirloni at ocadu.ca> wrote:
> 
> Hi Justin,
> 
> I've submitted a request for licenses for their cloud products so we can assess the situation. The ETA is 3 business days to hear from them.
> 
> Re: impact. Unfortunately, it's not possible to use custom domains with Atlassian Cloud products [0]. That means our links to wiki.fluidproject.org <http://wiki.fluidproject.org/> and issues.fluidproject.org <http://issues.fluidproject.org/> would be broken.
> 
> 0 - https://jira.atlassian.com/browse/CLOUD-6999 <https://jira.atlassian.com/browse/CLOUD-6999>
> 
> From: Justin Obara <obara.justin at gmail.com>
> Sent: Monday, October 19, 2020 08:59
> To: Giovanni Tirloni <gtirloni at ocadu.ca>
> Cc: fluid-work at lists.idrc.ocad.ca <fluid-work at lists.idrc.ocad.ca>
> Subject: Re: Changes to Atlassian products
>  
> Hi Gio,
> 
> Thanks for the update. I remember looking at their cloud offerings pre-pandemic. It seemed like they still offered free cloud options for open source projects. However, the plugins weren’t free anymore. Is that still the case and do we actually need the plugins we’re currently using if we migrate to the cloud? Also do you have a gauge on how else this might affect us? For example will existing links to the wiki and JIRA break once we move to the cloud?
> 
> Thanks
> Justin
> 
>> On Oct 16, 2020, at 8:41 PM, Giovanni Tirloni <gtirloni at ocadu.ca <mailto:gtirloni at ocadu.ca>> wrote:
>> 
>> Hello,
>> 
>> Atlassian will stop selling the Server version of their products. We use a self-hosted JIRA Server.
>> 
>> See the announcement and a timeline for the change here: 
>> 
>> https://www.atlassian.com/migration/journey-to-cloud?jobid=104830907&subid=1515944789 <https://www.atlassian.com/migration/journey-to-cloud?jobid=104830907&subid=1515944789>
>> 
>> https://www.atlassian.com/migration/key-offering-changes?tab=server-dates#important-dates <https://www.atlassian.com/migration/key-offering-changes?tab=server-dates#important-dates>
>> 
>> By Feb 2022 there will no more upgrades (new versions).
>> 
>> I think it's unrealistic to expect they will put any effort into releasing new functionality or anything outside critical bug fixes moving forward.
>> 
>> My initial impression is that we'd have to migrate to their cloud offering (like GPII?) or move to a different ticket system altogether.
>> 
>> Regards,
>> Giovanni
>> 
>> 
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