Hello, Some more about emotions... I've recently found this article about design ethnography and mood maps, at http://blog.semanticfoundry.com/2009/07/03/design-ethnography-mood-maps/#respond. Cheers, Tona -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://fluidproject.org/pipermail/fluid-work/attachments/20090706/a6162f8d/attachment.html>